Webfold's Virtual Switchboard solution is specifically designed for small and medium sized businesses enabling your company to appear as professional as your larger competitors, because first impressions count.

Virtual Office will allow you to:

• Route calls to up to 4 different UK numbers which can ring ‘all together’ or ‘one at a time’ (You can also determine for how long each will ring.
• Run different ‘Work’ and ‘Home’ profiles to route calls differently at specified times of the day. There is also an extra ‘Emergency’ profile as well which can be invoked at the click of a button.
• Play standard or user defined voicemail greetings to callers when you are unavalable. A Voicemail message can then be taken and these then delivered as either .wav or .mp3 file attachments to a user defined e-mail address.
  
• View a list of recent calls showing date, time, callers number, the number that answered the call and the duration. If the call was un-answered it will even show if the caller left a message.
• Set up an IVR greeting menu to divert calls to individual users.
  
• Screen calls ased on the callers number by adding their number to a 'Red' list which automatically divert those calls to voicemail.
• Receive calls out of hours from specified numbers, when you may have opted to receive no calls, by adding them to a 'Green' list.
• View ‘real time’ call statstistics

We can build a bespoke solution on this platform as we did for the Barclays Premiership who use one of our 0845 numbers for their competition line to win tickets to a Premiership game. Call 0845 3313472 to listen how it works.

Existing customers: